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HelpYouSponsor Product Updates | April Edition

helpyousponsor

helpyousponsor

— 3 min read

This Month's Number: 73

73% of donors say a smooth and simple giving experience influences whether they complete a donation. This month’s updates are focused on removing friction at every step from checkout to file management so donors can give faster, with more confidence, and without unnecessary barriers.

Simpler Checkout: Passwordless Login for New and Returning Donors

Give without barriers. Donors can now complete donations using just their email address, no password required. This removes friction at the most critical moment and makes giving faster and easier. Learn More→

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Returning donors can now verify their identity with a simple code and reuse their saved payment methods or update them instantly during checkout. How This Works→

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Donation Confirmation Experience

Reassure donors instantly. Donors now see a clear confirmation message after completing a donation or scheduling a sponsorship, with options to continue exploring or return to your site. Try This→

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US Bank Verification Flow

Expand payment flexibility. We now support micro-deposit verification for US bank accounts, allowing more donors to use ACH payments securely. Learn More→

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Search Sponsorships for Auto Email Testing

Test with precision. You can now search and select specific sponsorships when testing automated emails, giving you more control over your communication workflows. What's This?→

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Sample Trips

Start faster with guided setup. We’ve added sample trip templates so you can quickly explore and set up your trips feature without starting from scratch. Let's Try It→

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Recipient Files Tab

Manage files at scale. A new centralized file management system lets you view, search, and manage recipient files across your entire program including bulk downloads. See More→

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Some Fixes & Minor Features

  • Monthly Giving Default: Recurring donations now default to monthly, making the donation process faster and more intuitive.
  • Simplified Campaign Checkout: When only one designation exists, donors are taken directly to checkout; no extra steps.
  • Bulk File Permissions Editor: Update file visibility across multiple recipients in one action instead of editing one by one.
  • Smart Public Branding Controls: Consistent HelpYouSponsor branding across donation, trip, and embedded pages while respecting your organization’s settings.
  • Guided Check Payment Instructions: Add clear instructions for check payments to improve offline donation completion.
  • Cleaner Checkout Experience: Login buttons now respect admin settings and only appear when enabled.
  • More Payment Options Displayed: Additional payment methods now appear correctly at checkout.
  • Processing Fee Fix: Donors will no longer be charged fees when they opt out.
  • Payment Handling: Improved stability for saved payment methods, reducing checkout errors.
  • Instant Profile Photo Refresh: Updated donor photos now reflect immediately without caching issues.

What’s Next?

We’re continuing to remove friction and unlock growth across your platform:

  • Faster donor journeys
  • Smarter automation tools
  • More control over data and communication

“Freely you have received; freely give.” Matthew 10:8

Thank you for being part of the HelpYouSponsor community. Together, we’re making giving simpler and impact greater.

— The HelpYouSponsor Team